Need help? The chat bubble in the bottom right corner of the screen helps with questions about the product, complaints, withdrawal and order tracking. If it cannot help, send an email or call our phone support.

Our contact details

Email support

info@gluxshop.eu

We reply on working days.

Phone support

+36 1 901 0190

Monday – Friday: 8:00 – 16:00

Warranty fault report

Warranty claims can only be submitted through the online form.

Pickup point · Budapest

LCD FIX · Váci út 138.

1138 Budapest, Váci út 138., ground floor

LCD FIX counter — opposite the small McCafé, in front of Imori.

Pickup point · Budapest

GluX counter · MOM Park

1117 Budapest, Október huszonharmadika utca 8–10., 1st floor

GluX counter — opposite New Yorker.

Registered office

Glux Solutions Kft.

1138 Budapest, Csele utca 5. A/8/2.

Hungary

Frequently asked questions

Where do I find order tracking?

We send order status updates by email. If you cannot find the message, please check your spam or promotions folder.

How do I report a warranty fault?

To report a warranty fault please use the warranty page, where you will find what you need to know and how to submit a claim.

What can the bubble in the bottom right corner help with?

The chat bubble helps with product information, order tracking, withdrawal and complaints. For warranty fault reports please use the warranty page.

When is phone support available?

Our phone support is available Monday to Friday, 8:00 to 16:00, on +36 1 901 0190. By email you can reach us at info@gluxshop.eu.

Write to us

If the chat bubble couldn’t help, send us a message — we reply on working days.